CAPM practice questions
PMI · CAPM · 300 questions
Original practice questions for the PMI Certified Associate in Project Management (CAPM)® exam, covering project management fundamentals and core concepts, predictive plan-based methodologies including critical path and WBS, agile frameworks including Scrum, XP, SAFe, and Kanban, and business analysis frameworks including requirements gathering and stakeholder communication.
This course contains the use of artificial intelligence.
About the CAPM exam
- Time allowed
- 3 hours
- Questions
- 150
- Format
- Proctored at Pearson VUE test centres or online; multiple choice and other item types.
Exam details published by the vendor, checked 28 August 2026. Vendors change fees and formats without notice — confirm on the vendor's own page before you book.
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Project Management Fundamentals and Core Concepts · 108 questions
- A county parks board funds a one-time trail rebuild with a defined finish date and also funds ongoing weekly mowing of the same corridor. How should the project team classify those two efforts?
- A city groups a library renovation, a branch Wi-Fi upgrade, and a literacy app under one coordinated funding umbrella so the combined benefits land together. What label best fits that coordinated set?
- A mayor’s office ranks all capital initiatives by strategic theme and funding pool without managing day-to-day delivery of each build. Which organizational structure is that office primarily practicing?
- Public works wants to issue a project charter for weekly street sweeping that has run the same route for years. What should the associate project team recommend?
- A township is building a citizen permitting portal whose features keep evolving after each workshop with unclear final scope. Which delivery approach fits best?
- A bridge replacement must follow fixed design codes and a locked construction sequence required by regulators. Which approach is the best fit?
- A city’s 311 mobile app keeps changing priority user stories after every citizen workshop. Which statement best describes the preferred approach?
- During a courthouse HVAC install, a compressor fails today and crews need immediate work orders. How should the team classify that situation?
- A school district renovation schedule treats “the asbestos survey will find none” as true even though the survey is not finished. What is that statement?
- A state grant caps a civic center remodel at a hard dollar ceiling and requires the facility to open by a fixed date. How should those limits be labeled?
- A floodwall project register lists “possible contractor strike” as something that might delay work if it occurs. What is the correct classification?
- A parks director drafts project scope that only says “improve recreation” with no deliverables, boundaries, or exclusions. What is the strongest critique?
- A city IT charter marks every future wish-list feature for a permitting system as “in scope” with no priority or phase. What risk does that create?
- A wastewater plant upgrade scope describes new tanks and controls but omits temporary bypass pumping required while the plant stays online. What is the main scope problem?
- A vendor offers a project manager a personal gift in exchange for preferential approval of change orders on a municipal road project. What is the ethical response?
- A team member discovers that inspection results on a municipal build were misreported in the status pack. What should the team do first under ethical practice?
- Two contractors are being scored on a municipal bid, and one evaluator owns stock in one of the firms. What should happen?
- A county launches a digital records project specifically to retire paper vaults and change how clerks process filings. What does this illustrate about projects?
- A library RFID project is funded so staff can stop stamping cards and spend more time on advisory services. How should the team describe the project’s role?
- A transit agency describes one coordinated suite of related station upgrades sharing combined benefits as its “portfolio.” What correction should the associate make?
- Operations keeps a 24/7 water plant running while a one-time SCADA replacement is scheduled beside that work. How should ownership be separated?
- City council asks whether choosing an adaptive approach means the permitting-app team will do no planning. What is the accurate response?
- A stadium renovation discovers a structural defect that has already blocked inspections this week. How should that be classified?
- Scope for a sidewalk ADA retrofit includes landscaping a distant park that has no accessibility connection to the sidewalk work. What is the appropriate critique?
- A project manager withholds bad schedule news from the sponsor to “keep morale up” on a civic center build. What ethical problem does that create?
- A civic arena remodel team says schedule planning is unnecessary because 'everyone already knows opening night.' Why does schedule planning still matter?
- Finance asks why a fire-station build needs a cost baseline instead of only a rough funding estimate. What does cost planning primarily enable?
- QA on a water-main replacement asks why quality planning must happen before crews dig. What is the main reason to plan quality upfront?
- A dam gate rehabilitation team skips the risk workshop 'to save time.' What is the primary value of risk planning they are forgoing?
- A citizen-services app has a product roadmap of release themes and a project management plan for the delivery project. How should the team distinguish those documents?
- Parks staff draft a 'product' plan describing how a reservation system will gain features over time, and a separate project management plan for the implementation. Which statement best contrasts their deliverable focus?
- On a library expansion schedule, ribbon-cutting on June 1 is listed beside 'pour foundation — 10 days.' How should those two items be distinguished?
- A Gantt chart for a civic hall renovation shows 'Council approval' as a 0-day diamond and 'frame walls' as a 12-day bar. What do those shapes represent?
- A museum exhibit build needs carpenters, AV technicians, and a conservator on a part-time basis. What should resource planning determine first for this mix?
- Only two certified crane operators are available citywide for a bridge lift weekend. Why must resource planning explicitly account for that constraint?
- A flood-mitigation project logs 'upstream levee breach' with probability, impact, and an owner in a risk register. What is that register primarily used for?
- After a tabletop exercise, a stormwater team adds 'pump failure during peak rain' to the risk register with a mitigation action. What does this illustrate about the register?
- A stakeholder register for a zoning-software rollout lists each council liaison with influence level and engagement approach. What is the register documenting?
- Midway through a substation siting project, a new neighborhood association forms and opposes the proposed site. What should the team do with the stakeholder register?
- At closeout of a community center build, the team delivers O&M manuals to facilities and archives lessons learned. What project closure and transition work does this represent?
- A grant-funded literacy program ends on schedule, but remaining funds reconciliation and the final grant report are still open. What closure responsibility remains?
- A municipal payroll system goes live, but without a transition plan HR keeps calling the project team for daily support. What closure gap does this expose?
- On a street-resurfacing project, the team wants ride-smoothness metrics defined only after residents complain. Why should quality planning set those metrics before paving starts?
- Festival setup planning sequences stage construction before sound check because of work dependencies rather than running both in parallel on wishful optimism. What schedule-planning purpose does that illustrate?
- Cost planning for snow-plow fleet telematics includes software licenses, installation labor, and contingency—not only the hardware sticker price. Why is that approach sound?
- A team uses only a product management plan for a 311 app to control change requests on the delivery project. Why is that approach insufficient?
- On a pier access project, the groundbreaking ceremony is treated like 'excavate footings' work that lasts eight days. What correction should the planner make?
- A weekend water-main cutover plan must staff night-shift plumbers, traffic control, and an on-call engineer. What resource-planning outcome is the team producing?
- For a pier rebuild, the risk register includes a threat of weather delay and an opportunity for an early material discount. What does that combination demonstrate?
- A stakeholder register for a transit-hub upgrade flags a quiet but high-influence budget officer differently from vocal neighborhood residents. Why document distinct engagement approaches?
- On a courthouse annex renovation, who primarily funds and champions the business case while the project manager plans and delivers day-to-day work?
- A city manager acting as sponsor begins drafting the work breakdown structure for a library roof replacement instead of empowering the project manager. What is the main problem with that approach?
- On a municipal fiber backbone install, the project team designs and pulls cable while another role clears political blockers and budget hurdles. Which statement best describes those responsibilities?
- Crew members on a wastewater pump station upgrade expect the sponsor to assign their daily tasks. How should a CAPM candidate correct that expectation?
- Several city departments need a shared digital evidence locker, and a project manager starts the charter conversation to align them. Which PM role facet does that behavior illustrate?
- For a weekend server-room cutover at city hall, the project manager works with the union and facilities to secure after-hours access. Which role facet is the project manager demonstrating?
- During heated resident meetings about a proposed emergency shelter site, the project manager focuses on hearing concerns fully before responding. Why does that listener role matter?
- A project manager coaches a junior inspector on raising roof defects on a school renovation without blaming coworkers. Which PM role facet is shown?
- On a small downtown mural installation with a tiny crew, the project manager also hangs panels when the team is short-handed. What does this illustrate?
- A project manager runs a cross-department workshop so public works, IT, and police agree on cutover criteria for a 911 dispatch upgrade. Which role facet best describes this activity?
- On a bridge painting program, leadership inspires crews to own the safety culture while management sets shift schedules and inspection checklists. What contrast does that illustrate?
- A field crew on a storm-drain repair is burned out, and the project manager only updates the plan without motivating anyone. The civic deadline slips. What lesson does this reinforce?
- A project manager notices quiet frustration from an engineer overloaded on a water-meter replacement and adjusts the workload before conflict erupts. What does this demonstrate?
- After a failed asphalt inspection, a project manager feels anger toward a paving vendor but pauses and responds calmly. Which EQ-related idea best explains why that matters?
- On a community center expansion, a major scope change is proposed to add a second gymnasium. Who typically approves that major change after impacts are analyzed?
- During planning for a parks restroom renovation, the sponsor announces effort hours from the council dais without consulting the crew. What is the sound CAPM correction?
- After a failed emergency-notification drill, the project manager schedules a lessons-learned session instead of waiting for someone else to start improvement. Which role facet does this show?
- Two city projects need the same crane in the same month, and one project manager negotiates a shared crane calendar both teams can live with. What skill is primarily on display?
- A project manager facilitates a RACI workshop for a shoreline trail so permit ownership is clear. What primary benefit should the candidate expect?
- After a public misstatement about a transit hub opening date, the office tracks earned-value metrics while also rebuilding community trust. How should a candidate contrast those efforts?
- During a council briefing on a floodwall project, members fall silent after the cost slide. The project manager follows up privately instead of treating silence as approval. What capability does that reflect?
- A sponsor on a fire-station remodel personally assigns daily tasks to electricians and carpenters, bypassing the project manager. What is the main risk of that pattern?
- A light-rail extension communication plan calls for weekly public dashboards. A delay occurs. What is the appropriate CAPM-aligned response?
- A risk response plan for a civic garage states: expedite an alternate supplier if steel lead time exceeds 8 weeks. Lead time reaches 10 weeks. What should the team do?
- During a water-main emergency, a project manager invents a brand-new crisis email list instead of using the approved stakeholder matrix channels. Why is that approach problematic?
- A city public-works team is starting a recycling-center upgrade. Leadership wants the problem, expected benefits, and formal authorization clarified before detailed design begins. What does initiation primarily establish?
- A county health project will place telehealth kiosks in community clinics. Benefit planning should tie the work to which kind of outcome?
- A municipal services app launches on schedule, but nobody is assigned to measure resident adoption afterward. What initiation or benefit-planning gap does this expose?
- A bridge-retrofit quality strategy requires stop-work when torque tests fail. A supervisor urges the crew to keep pouring concrete to stay on schedule. What should the project team do?
- A city’s procurement strategy requires sealed bids above a dollar threshold. A project coordinator proposes splitting purchase orders so each stays under the threshold. What is the appropriate response?
- A documented weather risk for a outdoor amphitheater build lists a contingency schedule if sustained winds exceed a trigger. The trigger hits midweek. What should the team do first?
- A flood-siren network project is being initiated for coastal neighborhoods. What content belongs in the initiation charter before a full work breakdown structure is built?
- A permitting-office digital workflow project includes a benefit plan stating “reduce permit cycle time by 30%,” tracked quarterly after handover. What does this illustrate about benefits?
- A street-reconstruction communication strategy names a bilingual liaison for neighborhood updates. Rumors about street closures begin spreading on social media. What should the team do?
- During a coastal storm season, a coordinator wants to silently rewrite the project’s risk strategy overnight without formal review. What is the appropriate action?
- City council authorizes converting a vacant lot into a neighborhood park. Detailed plant lists and irrigation drawings are not finished yet. What distinction does this illustrate?
- A contractor on a water-main replacement misses three contractual milestones. The communications and governance plan defines an escalation ladder. What should the project team do?
- Benefit mapping for an LED streetlight conversion lists both energy-cost savings and safer nighttime walking routes. What does this illustrate about benefit planning?
- A wastewater-plant upgrade safety framework requires daily toolbox talks before work. A foreman wants to skip them for a week to “make time” on the critical path. What should the team do?
- After initiating a clinic patient-portal project, who should be named as benefit owners for improved patient access metrics?
- A capital-projects status meeting runs two hours with no agenda and forty mostly silent attendees. How should meeting effectiveness be evaluated?
- A daily standup for a city permitting-system team expands into a ninety-minute redesign debate. What is wrong with this use of the format?
- Before building a new transit fare app, the project team convenes focus groups with bus riders. What is the primary purpose of those focus groups?
- An emergency-management team brainstorms flood-response ideas and asks participants not to criticize suggestions in the first pass. What purpose of brainstorming does this protect?
- Which outcome best indicates that a municipal project coordination meeting was effective?
- A permit-system sprint team holds daily fifteen-minute standups. What primary value should those standups provide?
- A parks department runs a focus group with twelve playground users and treats the notes as a statistically valid citywide survey. What limitation of focus groups does this miss?
- A recreation team brainstorms park-programming ideas, then affinity-groups those ideas into themes. What does this two-step sequence illustrate?
- A budget-approval meeting for a library renovation proceeds without the decision-maker present. Why is the meeting ineffective for that goal?
- During a standup on a stormwater-sensor project, a lead begins presenting a long earned-value slide deck. What format discipline should the team apply?
- A city library plans a teen-space remodel and wants qualitative reactions to layout concepts before awarding construction. Which problem-solving approach best fits?
- During a parks workshop on a splash-pad renovation, the facilitator wants a first-draft list of uncertainties. Which technique best populates that initial risk list?
- A municipal project coordinator compares two meetings on a streetscape job. Which pattern best shows an effective meeting rather than a wandering complaint session?
- A public-works team runs a virtual morning standup for a sidewalk-repair program. What should stay true even when the meeting is online?
- Before a city chooses hardware for citizen self-service kiosks, which focus-group approach best targets accessibility needs?
- A neighborhood services team brainstorms ideas for a graffiti-abatement campaign. Which ground rule best fits the idea-generation phase?
- A department head invites the entire division to a status meeting on a meter-replacement project “for visibility,” with no speaking roles or decisions expected. What does this most illustrate?
- A city IT project lead must either clear same-day delivery blockers or redesign the citizen-portal navigation. Which choice best matches the tool to the need?
Predictive, Plan-Based Methodologies · 51 questions
- A new city hall structure has fixed architectural drawings and a mandatory permit sequence. Why is a predictive, plan-based approach especially suitable?
- A hierarchical public-works department uses stage-gate approvals for a reservoir cover replacement. Which statement best explains why a plan-based approach fits the culture?
- A colocated construction-trailer team is executing a locked design for a municipal garage. How does colocation relate to using a predictive approach?
- Engineering and parks share staff in a matrix city organization for a playground build with fixed published specs. Can a predictive approach still be appropriate?
- Specialty welding inspectors for a bridge rehab join remotely yet must honor welding hold points on a baseline schedule. What does this illustrate about predictive delivery?
- Before major build starts on a municipal pump station, which set of activities best reflects typical predictive planning?
- On a city parking-garage build using fixed-price packages, which predictive activity should precede awarding those packages?
- Mid-build, the city council votes to add a wing to a community center under a predictive contract. Which process activity best fits?
- On a municipal runway-lighting upgrade, how should a new associate distinguish the project charter, the project management plan, and work performance data?
- A status report for a runway resurfacing job shows both a baseline finish date and a forecast finish date. What is the key difference?
- A citizen mobile app’s requirements change substantially every week with little stable design. What should a CAPM-level practitioner conclude about pure predictive suitability?
- A pump-station project advances through design, procure, build, and commission with formal gates between phases. What does this pattern exemplify?
- On a predictive street-lighting upgrade, how do requirements documentation and quality checklists differ as project components?
- A hierarchical city process requires 100% design package approval before groundbreaking on a fire-station expansion. What does this illustrate?
- Before field mobilization on a culvert replacement, which predictive planning activity is most appropriate?
- On a predictive water-main replacement, what is the key difference between the issue log and the risk register?
- A legally mandated ADA curb-ramp batch must follow fixed published standards across many corners. Why does a plan-based approach fit?
- On a city library expansion, drywall depends on framing, framing depends on foundation, and landscaping runs in parallel with little dependency. Which path drives the earliest possible opening date?
- A municipal project team pays overtime to crash landscaping on a new branch library, but interior finish work on the critical path is unchanged. What should the team expect for the planned opening date?
- At a city pier rehabilitation, earned value for planned pier-deck work is lower than the planned value for the same date. How should the associate interpret schedule variance?
- On a county paving package, the team has earned more value than the planned value for work scheduled to date. What does positive schedule variance indicate?
- A fire department capital team is building Fire Station 4 and needs a structured breakdown of station deliverables for estimating and control. What does a work breakdown structure provide?
- During kickoff for a civic center remodel, a council aide asks whether the WBS is the project timeline. What is the accurate contrast?
- On a wastewater lift-station upgrade, planners need the lowest WBS level where work can be estimated, scheduled, and monitored. What are those elements called?
- An electrical superintendent on a courthouse renovation is told to own “all electrical” as one line with no further breakdown. Why does that harm predictive control?
- Public works is paving a downtown corridor and must document how asphalt quality will be managed. What should the quality management plan primarily specify for that work?
- During a community pool deck pour, slump tests fail the thresholds in the quality management plan. What does applying the plan require?
- A community-college campus remodel has separate cost, schedule, risk, and procurement plans. What does the integration management approach describe?
- A change request on a city hall HVAC upgrade would move both the cost and schedule baselines. Per predictive practice, how should it be handled?
- Interior painting on a recreation center has several days of float and is not on the critical path. A two-day paint delay occurs. What is the typical schedule effect on the project end date?
- A grants office tracks a milestone packet with earned value and planned value figures. Which statement correctly describes schedule variance at CAPM depth?
- Inspectors on a bridge-deck overlay ask for clearer detail on each work package beyond the WBS diagram boxes. Which supporting artifact elaborates package content?
- Facilities defines a work package titled “Install rooftop HVAC unit A” on a clinic addition. What makes that package well formed for predictive control?
- A university lab renovation quality management plan must clarify who performs process audits versus who performs product measurements. What distinction should it document?
- Go-live weekend for a municipal records office move involves architectural closeout, structural access limits, and an IT cutover window. What should the integration approach ensure?
- On a stadium roof sequence for a city venue, one path has only a tiny amount of float. How should the team treat that path?
- Council approves adding a community room to a neighborhood center project after baseline. What is the controlled next step for the WBS?
- On a tunnel-lining job under a city street, which set best represents classic predictive plan-based control artifacts?
- A port authority project office issues weekly status comparing actual performance to the approved baselines on a dredging package. What kind of predictive artifact is that report?
- On a sewer lining package, earned value for completed work is less than the actual cost spent. How should cost variance be interpreted?
- A retaining-wall package on a hillside road shows negative cost variance. What does that mean for the associate reading the report?
- A culvert replacement under a county road has both schedule variance and cost variance figures in the monthly report. Why review them together?
- A city utilities team is upgrading water-treatment plant controls under a predictive plan. Auditors ask how each approved requirement maps to design specs, test cases, and the final control panels. Which plan-based artifact best answers that question?
- During a courthouse audiovisual system replacement, the county board asks for proof of every scope or design change that was formally accepted after the baseline was locked. Which predictive control artifact should the team produce?
- A municipal paving package shows schedule behind plan and costs above the amount earned for completed work. Per the cost and schedule management plans, what should those calculated variances primarily trigger?
- A county facilities coordinator wants a single schedule view that compares the locked baseline bars for a library renovation against where work sits today. Which predictive monitoring artifact best provides that comparison?
- On a city park fencing package, earned value for completed posts and panels exceeds the actual cost spent so far. How should the team interpret the positive cost variance (CV)?
- A town hall remodel project office must keep live control documents for current problems, uncertain events that could affect objectives, and formal modifications to baselines. Which set of predictive artifacts matches that need?
- Street paving costs have overrun the weekly plan. The team asks when the overrun must be escalated rather than handled informally. Where do predictive projects typically define those trigger points?
- A junior analyst on a municipal bridge repair is learning earned value at CAPM depth. Which statement correctly describes schedule variance (SV) and cost variance (CV) without requiring advanced forecasting formulas?
- At closeout of a fire-station renovation, the team turns over as-built drawings to facilities while reflecting that the cost baseline guided spending control during execution. How should those two artifacts be distinguished?
Agile Frameworks/Methodologies · 60 questions
- A city's citizen chatbot needs change after nearly every town hall as residents request new intents and languages. Which delivery approach is most appropriate for that uncertainty?
- A county digital services lead compares adaptive and predictive delivery for a benefits-application portal. Which statement best captures a common trade-off of the adaptive approach?
- Procurement prefers a predictive baseline for a contractor-built 311 mobile app, while product owners worry about discovering the wrong features late. Which statement best reflects that trade-off?
- A city hall innovation lab seats the product owner, developers, and UX designer together for a short adaptive civic portal effort. What organizational condition does that arrangement primarily support?
- A statewide grants portal team is fully virtual and still wants to run adaptive iterations. What does that setup most need to succeed?
- A matrixed GIS layer squad reports to both a functional GIS manager and a product owner for an adaptive map release. What condition most improves adaptive success in that structure?
- A municipality adopting adaptive delivery already has a Scrum playbook and Definition of Done templates in its process library. How should those assets be classified for suitability?
- Labor union rules require 30-day notice before changing certain civic team roles mid-initiative. How should that constraint be recognized when assessing adaptive suitability?
- A department culture forbids acting on lessons learned until after a fixed annual release, even when mid-sprint feedback shows a permit form is failing citizens. How does that culture affect adaptive suitability?
- A locked-specification concrete dam gate pour has no meaningful learning value once forms are set and mid-pour scope experiments would be unsafe. Which conclusion about approach suitability is most appropriate?
- A civic digital-twin program includes a fixed sensor-network build and a citizen-facing UI that will learn from monthly public demos. How should the team compare approaches across those workstreams?
- A new adaptive team delivering a parks reservation app can browse a citywide library of prior retrospective outcomes and improvement experiments. What kind of asset is that library?
- A permits application team plans work in fixed-length cycles that aim to produce a potentially usable increment of software each cycle. What is that logical unit of planning and delivery called?
- A municipal open-data team debates one-week versus longer iterations for tiny catalog fixes. Which statement best captures a trade-off of very short iterations?
- A predictive WBS element labeled "Reporting module" for a tax portal must feed adaptive delivery. What is the most appropriate translation for successive iterations?
- When shaping near-term scope for an adaptive municipal licensing portal, which inputs should the team emphasize rather than relying only on a frozen statement of work?
- A county parks team tracks a recreation-portal rebuild with burndown charts, velocity, and increment reviews, while a parallel street-resurfacing project tracks schedule and cost variance against a fixed baseline. What distinction should the associate apply?
- A municipal recreation department rebuilds online class registration and chooses two-week iterations as its delivery cadence. What does that choice primarily represent?
- A homeless-services intake form rebuild uses eight-week iterations, and frontline caseworkers only see working software at the end of each cycle. What is the main drawback of that long cadence?
- A city finance WBS includes a work package labeled "Payment gateway." The adaptive team breaks it into stories such as tokenize card, send receipt email, and support a refund path across upcoming iterations. What practice does that illustrate?
- Before the next iteration of a permits portal, the team refines the product backlog and then runs sprint planning. How do those events relate to adaptive scope for the upcoming iteration?
- A public-health clinic app team completes and reviews stories every sprint, while leadership also keeps a twelve-month predictive baseline for a related facilities project. For the adaptive app work, which tracking emphasis is more appropriate?
- A city clerk’s records desk uses Kanban-style continuous flow with WIP limits instead of Scrum sprints. What serves as a primary logical control unit in that setup?
- A vacant-property map is delivered in small increments so the team can inspect and adapt each release, but department heads must attend frequent reviews. Which statement best captures that trade-off?
- A flood-alert SMS service was planned with a phase-based WBS (requirements, build, test, launch). The team now wants adaptive delivery. What is an appropriate next step?
- A library holds a prioritized backlog for a catalog mobile app and wants an adaptive forecast of when remaining work might finish. Which input best supports that forecast?
- A business-licensing portal team works in an adaptive Scrum-style approach. Which set best represents common adaptive control artifacts they would use?
- A records-digitization flow visualizes intake, scanning, QC, and publish columns and caps how many folders sit in scanning at once. Which adaptive control artifact is in use?
- Before calling a citizen-feedback form "done" each iteration, the team checks accessibility, peer review, automated tests, and staging deploy. What adaptive quality artifact is that checklist?
- After a sprint review for a park-permit widget, the team records which backlog items stakeholders accepted and which were sent back. Why are those notes useful as a control artifact?
- An operations center posts a large visible display of cycle time for citizen service requests so anyone walking by can see trends. What adaptive artifact is that display?
- After each retrospective, a civic data team parks improvement experiments on a visible board and checks whether each experiment helped. What kind of adaptive artifact is that board?
- A wastewater-reporting portal keeps refinement notes that update story details and ordering as citizen needs change. How should the associate view the product backlog in that setting?
- A multi-sprint parking-app launch tracks total scope versus completed scope across iterations on a chart that rises toward a release line. Which adaptive artifact is that?
- On a civic open-data team using Scrum, the Scrum Master maintains a running list of blockers such as delayed API access and stalled vendor keys. What adaptive artifact is that list?
- A sponsor asks the adaptive team rebuilding a 311 mobile intake to treat the predictive cost baseline as its primary day-to-day control. What should the associate recognize?
- A grants-finder web app adopts Scrum. Which statement correctly identifies core Scrum components at CAPM depth?
- A city GIS team compares Extreme Programming practices with Scrum for a mapping API. Which contrast is accurate at associate level?
- A municipal call-center tooling team wants Kanban rather than Scrum. Which components correctly describe Kanban at CAPM depth?
- Leadership mentions SAFe® for coordinating several civic digital teams and asks how it differs from single-team Scrum. What CAPM-appropriate distinction applies?
- A county records office has continuous intake of digitization requests with no versioned release train, while a separate team ships a citizen app on a cadence of planned releases. Which methodology-component fit is most appropriate?
- A city parks app team using Scrum debates who decides the order of backlog items for the next sprint of trail-map features. How does Scrum typically assign that prioritization responsibility compared with some Kanban service-management setups?
- A municipal benefits-calculator team comparing Extreme Programming (XP) with Scrum notices developers freely improve any module. Which XP practice does that reflect that Scrum does not prescribe as a core component?
- Several city departments want a shared permitting platform and schedule a large, multi-team planning event to align features for the next program increment. Which framework-level component are they adopting that basic single-team Scrum does not include?
- A county records modernization team runs Scrum Sprints and also mirrors some Kanban habits. What is a fair distinction between Scrum’s Sprint Retrospective and typical Kanban continuous-improvement cadences?
- A town manager says the recycling-route planner ‘should just do Agile’ and assumes Scrum, XP, Kanban, and SAFe® are interchangeable checklists. What should the project team explain?
- A public-works digital twin team asks whether a daily coordination meeting is mandatory. How should they contrast Scrum and Kanban on this point?
- A benefits eligibility calculator for residents is built with a strong Extreme Programming influence. Which distinguishing XP emphasis should the team protect for verifying features with the customer’s voice?
- A library holds-notification story is marked ‘coded’ mid-Sprint. What success criteria should the adaptive team apply before calling the task done?
- A 911 texting feature set for citizens has limited Sprint capacity. How should the Product Owner prioritize adaptive backlog work?
- A parking-permit renewal story is ‘almost coded’ but fails its acceptance tests. What is the correct interpretation of success?
- A downtown festival app backlog is overcrowded. Which approach best shows explicit adaptive prioritization for the next release slice?
- A severe-weather alert mobile app has both life-safety push alerts and cosmetic theme polish in the backlog. What prioritization choice fits adaptive success thinking?
- A voting-information page story lists functional clicks but says nothing about screen-reader support. What should the team include in success criteria?
- During a Sprint, a production incident shows a high-value fix for the utility outage map outranks a planned cosmetic story. What is an appropriate adaptive response?
- Developers merged code for a restaurant-inspection lookup story but cannot demonstrate working software to health-department stakeholders. How should success be judged?
- A citizen self-service portal needs an identity-integration enabler before several journeys can ship. Low-value brochure pages are also waiting. How should the backlog be ordered?
- A building-permit status story keeps reopening after demos because ‘done’ meant different things to clerks and developers. What practice reduces those reopen loops?
- A vocal council aide demands a low-value vanity feature jump the citizen-reporting backlog. What should the team avoid?
- A public-records request tracker uses an adaptive task board. What should the columns primarily represent?
Business Analysis Frameworks · 81 questions
- For a digital building-permit system, one leader sets permitting policy while another ranks the software backlog each Sprint. How should those roles be distinguished?
- A county wants longer-term direction for its citizen portal while a Scrum team needs near-term backlog decisions. How do product manager and product owner emphases typically differ?
- Day-to-day permitting operations keep running while a project builds a new intake app. Who typically runs those ongoing operations versus who owns the app backlog?
- A public-health clinic patient portal project skipped early stakeholder identification. What risk does that create for requirements and adoption?
- While mapping influencers for a city records portal, analysts list city clerks and IT alongside citizens, vendors, and state auditors. How should those groups be differentiated?
- An accessibility advocacy nonprofit is not on the city’s payroll but will be heavily affected by a new public-services website. How should the business analysis effort treat them?
- On a city GIS rewrite, both the business analyst and the project manager keep editing the same requirements log, and field gaps appear. What should the team establish first?
- For a permitting portal, the product owner accepts user stories each sprint while the ordinance process owner must approve changes to the underlying workflow. Why must the team keep both roles engaged?
- A municipal records modernization lists internal legal counsel and an external contracted UX firm as stakeholders. How should the associate BA distinguish those relationships?
- Midway through a parks reservation system, the records-retention officer rejects the design for missing archival rules. What early BA practice would most likely have avoided that late rework?
- On a housing case-management upgrade, the BA hears conflicting claims about who can approve requirements from the sponsor, product owner, and process owner. What should the BA clarify?
- During a library catalog agile pilot, every department head claims to be a product owner and forces conflicting priorities into the backlog. What discipline should the BA reinforce?
- A city mobility app exposes an API that a regional transit partner will consume. The partner sits outside the city org chart. How should the BA classify that partner?
- Building a stakeholder map for a housing lottery system, which pairing correctly reflects internal versus external roles?
- On a courts e-filing project, executives need a concise progress update while clerks and IT disagree on workflow requirements. Which communication approach should the BA recommend?
- A utilities team must get a binding scope decision from city council on a smart-meter rollout. Why is a chat thread an insufficient primary channel?
- During a clerk-facing permitting redesign, UX, engineers, and clerks interpret the same feature differently. What BA communication value matters most here?
- For a water-metering change, the team needs weekly delivery visibility for the project group and a citizen-facing explanation of bill impacts. Which tool pairing fits?
- Field inspectors complain that a new inspection app captures the wrong form fields after developers built from incomplete notes. What BA gap most likely caused the defect?
- Planning and public works disagree on the as-is versus to-be workflow for online curb-cut permits. Which communication approach is strongest for resolving the conflict?
- A multi-county 911 CAD upgrade includes virtual stakeholders across three time zones who cannot attend midday workshops. What communication approach fits best for routine updates?
- Clerks describe permit pain points in office jargon that engineers misread as technical defects. How does BA communication add value?
- A sprint is blocked because two directors refuse to resolve a requirements deadlock on a code-enforcement mobile app. What communication channel is most appropriate next?
- An adaptive team delivering a parks reservation MVP keeps receiving large slide decks instead of an updated living backlog. What is the main problem?
- Caseworkers need to validate whether a benefits intake feature works for real interviews. Which communication vehicle best supports that validation?
- A resident portal backlog suddenly includes stories that store Social Security numbers. What cross-team communication should the BA ensure?
- A BA is documenting a simple resident dog-license renewal and a multi-actor tow-hearing workflow. How should the tools be matched?
- Emergency shelter intake has many alternate paths depending on family size, capacity, and medical flags. Why might a use case be stronger than a one-line user story alone?
- A rezoning software project needs deep tacit knowledge held by a few senior planners. Which requirements-gathering approach fits best?
- A transit agency wants broad rider satisfaction input to shape a fare-app backlog. Which gathering approach best fits that need?
- Fire and building departments disagree on inspection sequencing for a combined digital checklist. Which elicitation approach should the BA use to reconcile the conflict?
- A city is replacing a CRM that failed after go-live because payment workflows and case statuses were poorly defined. Before drafting new requirements, what should the business analysis effort do with lessons from that failure?
- A municipal licensing system must enforce rules from a new ordinance. How should a requirements traceability matrix primarily help the team?
- A parks department is delivering a reservation product with adaptive methods. What role does the product backlog play for requirements?
- Only three floodplain subject-matter experts in the county understand a rare drainage rule set. Which elicitation approach should the analyst choose first?
- Clerks need a way to void a mistaken parking ticket in a new citation system. What should accompany the user story so the team knows when the need is met?
- Before go-live of a permitting platform, the RTM shows a statutory retention requirement with no linked test. What does that finding indicate?
- During backlog refinement for a utility billing portal, the epic labeled ‘payments’ is still too large for one iteration. What should the team do?
- A city ethics office needs confidential details about a whistleblower intake process for a new case tool. Why is a broad anonymous survey a poor first elicitation choice?
- Analysts are modeling online citation payment as a use case. Which set best represents primary actors interacting with that use case?
- For a new animal-control scheduling tool, the analyst plans a workshop with shelter leads, then a survey to field officers. What is the best reason to sequence those techniques that way?
- A county IT PMO compares a requirements traceability matrix with a product backlog for the same citizen portal. What contrast best describes their primary purposes?
- After a failed grants portal rollout, facilitators run a lessons learned session before rewriting requirements. How should that session be structured for business analysis value?
- A human services team wants to see how citizens move from eligibility check to benefit renewal on a new portal. Which workshop technique best visualizes that journey for story discovery?
- Leaders need a view of when 311 platform themes such as intake, routing, and reporting will land across the year. What does a product roadmap primarily communicate in that situation?
- A new analyst mixes up planning artifacts on a library app rebuild. Why should a product roadmap not be treated as the sprint backlog?
- A grants portal needs basic identity verification before applicants can submit, while advanced analytics can wait. How should those components be assigned across releases?
- On a treasury refunds roadmap, automated refunds depend on a working payments component. What release-planning action respects that dependency?
- The mayor’s OKRs emphasize turning vacant lots into community gardens. How should the product roadmap for a lot-reuse platform help?
- Stakeholders want every enhancement idea packed into release 1 of a code-enforcement mobile app. What roadmap discipline protects a viable MVP?
- A transit app product owner groups upcoming work under safety, convenience, and equity. What roadmap approach does that illustrate?
- Capacity slips on a permitting portal release that still must ship core filing. A low-value UI skinning feature is also planned for that release. What should the team do?
- Partner vendors need to know when public APIs for a city open-data hub will be ready. How can the product roadmap help externally?
- Before expanding a recreation registration system to more user groups, accessibility upgrades are required. Where do those upgrades belong in release planning?
- An adaptive parks product uses a dated roadmap. What misconception should leaders avoid?
- Field inspectors want offline mode on a code app, but a field-network study is still incomplete. What release logic best applies?
- A city is configuring construction-permit software. On a predictive workstream the BA finishes a BRD and RTM before build; on an adaptive workstream the BA and product owner keep refining the backlog each sprint. What does this contrast show about BA work?
- A county is buying a fixed records-management package with a firm go-live date. The BA emphasizes signed requirements before configuration begins. Which BA practice fits this predictive context?
- A municipal licensing app is delivered in two-week sprints. How should the BA typically support acceptance criteria in this adaptive setting?
- A hybrid city project moves a data center with a predictive plan while building a resident portal UX with adaptive sprints. How should BA work be applied?
- After baseline approval on a predictive park-renovation permitting system, a council rule change requires new fields. What BA responsibility often applies?
- An adaptive team is building a city grants portal. What BA focus best replaces a single frozen specification?
- A utilities department chooses predictive for a billing-engine upgrade and adaptive for a mobile outage map. How does methodology choice mainly change stakeholder availability for BA work?
- Comparing BA documentation on a predictive court case-management rollout versus an adaptive jury-summons app, which statement is accurate?
- A city signs a predictive SOW with a vendor for a fixed asset-tracking package. What BA contribution best bridges the contract to delivery?
- In a small city IT Scrum team building a recreation registration app, the same person sometimes acts as BA and product owner. What should the team still ensure?
- Midway through a predictive permitting rewrite, leadership shifts the remaining UX work to adaptive sprints. What should happen to BA deliverables?
- An adaptive team delivers a benefits enrollment portal without a giant BRD. How should the BA still protect statutory compliance?
- For a clerk licensing story, which acceptance criterion is appropriately specific and testable?
- Mid-project, the city council changes ordinance fees for business licenses. What should happen to related acceptance criteria?
- Before a predictive go-live for a housing-code inspection system, the RTM shows every must-have statutory requirement mapped to passed tests. What does that support?
- An adaptive release for a park reservation site includes only committed backlog items, and each item meets the Definition of Done. What readiness signal does that provide?
- A fire-inspection app still has open high-severity defects on requirements traced to life-safety rules. Is the product ready for public delivery?
- A benefits enrollment form must meet accessibility expectations. Which acceptance approach best includes that nonfunctional need?
- Emergency drought rules add a mandatory water-use field to a permit form mid-project. What should the BA drive next for acceptance?
- Privacy requirements for a resident services portal appear in workshops but are missing from the RTM with no linked tests. What is the readiness implication?
- A transit app release has most committed items Done, and the product owner explicitly authorizes deferring two low-priority enhancements. How can readiness be described?
- A stakeholder proposes “make the permit portal user friendly” as the only acceptance criterion. What should the BA do?
- Before public go-live of a clerk-facing citations module, what BA-aligned validation step best uses agreed acceptance criteria?
- A PMO delivery gate for a civic payments portal asks what evidence shows readiness. Which set best reflects Domain 4 readiness determination?
- A parking-payment app succeeds in a three-lot pilot and will expand citywide. How should acceptance performance criteria change?
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