A transit agency wants broad rider satisfaction input to shape a fare-app backlog. Which gathering approach best fits that need?
Select an answer to reveal the explanation.
Short Explanation
Want the pulse of 2,000 bus riders? Survey the crowd. One cozy interview won’t give you breadth for a fare-app backlog.
Full Explanation
Surveys support breadth and quantitative feedback across large stakeholder populations. They complement—not replace—deeper techniques when patterns must be measured at scale. For rider satisfaction inputs, a wide survey matches the information need better than a tiny expert sample alone.