On a housing case-management upgrade, the BA hears conflicting claims about who can approve requirements from the sponsor, product owner, and process owner. What should the BA clarify?
Select an answer to reveal the explanation.
Short Explanation
Three people waving green lights is not governance—it’s a traffic jam. Spell out who approves what: sponsor funding/scope, product backlog calls, process-owner workflow rules.
Full Explanation
Approval authority must be explicit among sponsor, product owner, and process owner because each governs different decision types. Ambiguity produces conflicting sign-offs and unstable baselines. Clarifying roles and responsibilities for requirements approval is a core BA framework practice at associate depth.