A building-permit status story keeps reopening after demos because ‘done’ meant different things to clerks and developers. What practice reduces those reopen loops?
Select an answer to reveal the explanation.
Short Explanation
Vague ‘done’ is a boomerang—stories fly back. Write clear acceptance criteria up front so clerks and builders share the same finish line. Fewer surprise reopenings, more ‘yep, that’s what we meant.’
Full Explanation
Up-front, shared acceptance criteria reduce ambiguity between stakeholders and the delivery team. When criteria are testable before coding starts, inspect-and-adapt cycles catch gaps earlier and reopen loops shrink. CAPM associates should link clear success definitions to smoother adaptive delivery.