A city ethics office needs confidential details about a whistleblower intake process for a new case tool. Why is a broad anonymous survey a poor first elicitation choice?
Select an answer to reveal the explanation.
Short Explanation
You wouldn’t put whistleblower process secrets on a county-wide postcard poll. Quiet, controlled interviews or small workshops keep sensitive details from leaking while still getting the truth.
Full Explanation
Technique choice must respect sensitivity and confidentiality. Broad surveys risk exposure and shallow answers on protected processes; interviews or carefully scoped workshops are more appropriate. Surveys are neither universally superior nor banned by CAPM, and they can capture various requirement types when used wisely.