A municipal records modernization lists internal legal counsel and an external contracted UX firm as stakeholders. How should the associate BA distinguish those relationships?
Select an answer to reveal the explanation.
Short Explanation
Your city’s lawyer sits on the payroll; the UX shop is on a contract—same meeting table, different relationship. Internal versus external changes how you engage, escalate, and close out their input.
Full Explanation
Internal stakeholders are typically employed by the organization; external stakeholders participate through contracts, partnerships, or citizen roles. Employment versus contract boundaries affect information access, decision rights, and how commitments are managed. Mapping both correctly keeps engagement plans realistic.