Planning and public works disagree on the as-is versus to-be workflow for online curb-cut permits. Which communication approach is strongest for resolving the conflict?
Select an answer to reveal the explanation.
Short Explanation
Email votes are like arguing through sticky notes on a locked door. When departments clash on workflow, put them in a facilitated workshop and draw the process together.
Full Explanation
Facilitated workshops are effective when stakeholders hold conflicting requirements and need shared understanding. Asynchronous voting or silent markup rarely surfaces assumptions or trade-offs. Workshops support conflict resolution and a common process model at CAPM-level BA practice.