A light-rail extension communication plan calls for weekly public dashboards. A delay occurs. What is the appropriate CAPM-aligned response?
Select an answer to reveal the explanation.
Short Explanation
When the plan says weekly dashboards, a delay is exactly when you use that channel—not when you go dark. Follow the escalation and update path you already agreed. Silence turns a schedule slip into a trust crisis.
Full Explanation
Domain 1 Task 4 emphasizes following planned strategies and frameworks. When status changes, the project manager should execute the agreed communication approach—including updates and escalations—rather than inventing silence or ad-hoc rumor channels. CAPM associates demonstrate discipline by applying the plan when it is most needed.