A project manager coaches a junior inspector on raising roof defects on a school renovation without blaming coworkers. Which PM role facet is shown?
Select an answer to reveal the explanation.
Short Explanation
Coaching is teaching the crew how to speak up without turning the site into a blame circus. The PM helps the junior inspector raise defects cleanly, which grows skill and safety to speak. Better quality follows when people know how to escalate issues.
Full Explanation
Coaching develops individuals' skills and reinforces psychological safety so issues surface early. On civic construction, teaching constructive defect reporting improves quality outcomes and team maturity. CAPM associates should distinguish coaching from sponsor funding or punitive control behaviors.