A project manager coaches a junior inspector on raising roof defects on a school renovation without blaming coworkers. Which PM role facet is shown?
Select an answer to reveal the explanation.
Short Explanation
Coaching is teaching the crew how to speak up without turning the site into a blame circus. The PM helps the junior inspector raise defects cleanly, which grows skill and safety to speak. Better quality follows when people know how to escalate issues.
Full Explanation
Coaching develops team capability and psychological safety so issues surface early rather than being buried. On a school renovation, the project manager who coaches a junior inspector to raise roof defects without blaming coworkers demonstrates that coach facet of the project manager role. Saying the sponsor who personally funds every punch-list item fails by concept: sponsors fund and champion the endeavor, but funding punch-list items is not the coaching behavior in the stem. Saying the controller who hides defects until final acceptance fails because concealing defects undermines quality and safety and is the opposite of constructive escalation. Saying the vendor who certifies municipal building codes alone fails because code certification is an authority or third-party compliance function, not the project manager's coaching of an inspector. Exam caveat: CAPM role facets separate coaching and psychological safety from sponsor funding, punitive control, and vendor compliance duties—civic stems often tempt candidates to pick whoever seems powerful on site. Operational check: teach the junior inspector a blame-free defect-reporting path, document roof issues promptly, protect the messenger, and treat early surfacing of defects as a quality win for the school renovation.