Products and Solutions

VCTA-EUC · 84 questions

• The city CIO wants one dashboard of enrolled civic phones, OS versions, and app adoption, not a live remote-control session on a tablet. Which Workspace ONE product provides that analytics view?
• City council asks the EUC technician for a weekly PDF of non-compliant building-inspector tablets. Which product generates that report from device and application telemetry?
• Parks IT wants a console widget that highlights rooted or jailbroken civic devices. Which product hosts that risk widget?
• If a public-works tablet falls out of compliance, the service desk should get an automatic notice. Which Workspace ONE product drives that insight-and-automation idea at associate depth?
• The internal permitting APK on 200 field tablets is crashing. Which product shows application health and adoption trends across those enrolled devices?
• A 311 agent in a library branch cannot find a button in Intelligent Hub. The help desk needs a remote view of that phone, not a Horizon desktop session. Which product should they start?
• A utilities technician asks what Workspace ONE Assist is for on enrolled civic phones. Which statement is correct at associate depth?
• After hours, a locked library kiosk iPad needs support and no librarian is standing there. Which product can provide that unattended remote support when licensed and configured?
• A transit technician almost standardizes TeamViewer for remote support of enrolled city phones. Which exam-era VMware product is the Workspace ONE remote-support offering?
• Health-department policy requires an inspector to confirm a remote-support session before anyone views the phone. Which statement is correct?
• SaaS Workspace ONE UEM must look up city Active Directory groups without opening inbound ports to domain controllers. Which component makes outbound connections from the civic data center?
• The EUC operator must pick the on-premises component that integrates SaaS UEM with civic Active Directory and certificate services. Which identity is correct?
• A firewall team is asked to open inbound 443 to Active Directory so Workspace ONE can look up users. What should the EUC operator say?
• Inspector iPads need device certificates from the city's on-premises CA while UEM itself is SaaS. How does that request typically reach the CA?
• AirWatch Cloud Connector is down in the civic data center. What should the associate expect?
• Boxer on inspector phones should show a badge for new civic mail without keeping a full ActiveSync session open all day. Which component provides that wake and badge path?
• Which statement correctly identifies Email Notification Service in the Workspace ONE UEM email family?
• Inspectors say Intelligent Hub shows no new-mail badge. Which UEM email-stack component should the technician investigate first?
• A councilmember asks whether Email Notification Service stores the city's entire Exchange mailbox for Boxer. What is the correct scope?
• A town runs only on-premises Horizon VDI and has no mobile managed mail. Does it need Email Notification Service?
• The permitting app on phones uses per-app VPN into civic systems. Which appliance terminates that UEM Tunnel edge in the DMZ?
• Inspectors open civic files through Workspace ONE Content from untrusted networks. Which DMZ appliance is the UEM-aligned path for that Content Gateway-style traffic?
• Unified Access Gateway appears in two exam contexts. Field tablets use per-app Tunnel to an internal permitting API, not a VDI session. Which UAG role applies?
• A firewall proposal would open inbound RDP to every inspector laptop. What is the UEM-aligned edge instead?
• How should the associate identify Unified Access Gateway in the UEM access design?
• A 311 call center uses floating instant-clone desktops. Operators need the same Windows call-center application on every login without baking it into the golden image. Which Horizon companion product attaches that application as a volume at login?
• A municipal planner installs a one-off GIS plugin that must follow the planner across non-persistent Horizon desktops. Which App Volumes feature persists that user-installed software?
• The assessor's office needs a tax-appraisal App Volumes package assigned to a security group. Which console performs that assignment?
• The county updates a tax-appraisal application once inside an App Volumes package. What happens for entitled assessor desktops?
• A health-department technician wants to layer a Windows clinic desktop application onto RDSH session hosts. A colleague suggests Workspace ONE UEM because app management is UEM. Which statement correctly scopes App Volumes?
• Remote property assessors must reach Horizon desktops from home. The city does not want Connection Servers on the internet. Which product should sit in the DMZ as the Horizon remote gateway?
• A parks ranger installs Horizon Client on a home PC to reach a civic desktop. Which name should the client be configured to target?
• The treasurer requires RADIUS two-factor at the Horizon edge for remote clerks. At associate depth, which statement about Unified Access Gateway is correct?
• After a UAG security patch, a library technician assumes Connection Server no longer needs maintenance because the gateway is the broker. What is the correct role split?
• Library LAN thin clients sit on the trusted civic network, while remote park rangers work from untrusted home ISPs. How should Horizon access paths differ?
• Instant-clone 311 desktops need HA, DRS, and vMotion. Which product actually provides those virtualization features under Horizon?
• A permits clerk VM sits on a civic cluster. Operators need to see host, cluster, and VM inventory for that desktop. Which console is the vSphere infrastructure view?
• Facilities scheduled ESXi host maintenance in city hall. Clerk desktop VMs should move live so Horizon sessions can survive. Which vSphere capability does that?
• GIS examiners need GPU-backed Horizon desktops for parcel maps. Where does that special desktop hardware live?
• The civic vSphere cluster that holds on-prem Horizon desktop VMs is down. What is true about Horizon availability?
• Floating instant clones for utility-billing clerks should still receive each clerk's mapped H: drive, printers, and Outlook signature. Which product applies those user-environment settings?
• A city EUC technician must pick the right product: personalize a Windows Horizon session's settings, layer a Windows app, or manage a phone. Which mapping is correct?
• Treasurer Horizon desktops should disable clipboard redirection when the session comes from an untrusted network. At associate depth, which product pair applies that contextual user-environment policy?
• A clerk's mapped printers did not appear on a floating desktop. Which DEM capability lets an operator inspect which user-environment settings actually applied?
• Parks supervisors need a new network printer mapping on floating desktops without rebuilding the gold image. Which product captures and applies that OS and user setting independently of the image?
• A city has no vSphere administrators and wants staff to consume virtual desktops from Microsoft Azure. Which Horizon Cloud environment type is that?
• A metro IT planner compares hosting models. Which statement correctly distinguishes Horizon Cloud environment types from a self-managed on-prem pod?
• Operators of a Horizon Cloud environment need the SaaS management layer, not the on-prem Connection Server UI. Which console is that?
• A county already uses Azure AD and Azure regions for civic SaaS. Leadership wants VDI in that same cloud. Which Horizon Cloud environment type matches that choice?
• Desktops move to Horizon Cloud, but health-department phones still need enrollment, profiles, and compliance. Which statement is correct?
• After a health-department inspector signs in, Intelligent Hub shows Salesforce-for-government, the city intranet, and a Horizon desktop icon in one catalog. Which Workspace ONE product authenticated the user and assembled that mixed catalog?
• A town clerk opens a grant-portal SaaS app from a home browser that is not enrolled in MDM. Single sign-on still works. Which split of Workspace ONE products explains that?
• Building inspectors on Hub-enrolled, compliant phones may launch the city's GIS SaaS, but a personal laptop browser is challenged for MFA or denied. Which product enforces that launch decision?
• The county must let staff open a state-provided grant portal with their county directory accounts. Which Workspace ONE Access function makes that possible?
• Permit clerks see their Horizon desktop as a tile next to web apps in the Access/Hub catalog. What does Workspace ONE Access do in that design?
• A utilities-billing supervisor wants clerks to reset forgotten directory passwords and choose MFA methods from the digital workspace. Where is that authentication capability configured?
• Planning staff need a digital-workspace search for who is the city planner on call next to their app catalog. Which product family underpins that employee workspace experience?
• HR disables a departing inspector in the directory that Access consumes. The inspector's city phone is still enrolled in UEM until the next inventory job. What should happen immediately?
• The county must entitle the same Hub catalog to employees in county Active Directory and to a separate contractor OU. Where are those identity sources consumed for SSO and groups?
• A records clerk keeps twenty civic SaaS URLs in a browser bookmark folder and types a different password at each site. Which product pair is meant to replace that pattern?
• City AD users and groups must appear in Workspace ONE Access, and domain-joined clerk PCs should be able to use Kerberos to the catalog. Which on-premises component does that work?
• Both Access Connector and AirWatch Cloud Connector often make outbound connections so city Active Directory stays off the internet. How should a technician tell them apart?
• Overnight maintenance stops the Workspace ONE Access Connector VM. What is the most accurate impact the next morning?
• Domain-joined permitting PCs should get a silent Kerberos sign-on to Workspace ONE Access instead of a password prompt. What on-premises piece typically enables that authentication method?
• The city wants entitled Horizon virtual apps, and historically Citrix collections, to appear as catalog sources in Workspace ONE Access. Which component historically integrates those on-premises virtual-app collections?
• A junior tech wants to put Workspace ONE Access Connector in the DMZ like the other gateway. Where does Access Connector belong compared with Unified Access Gateway?
• Field inspectors enroll city phones and then find permit apps, people, and resources in one place on the device. Which app is that employee-facing digital workspace?
• A new public-works hire asks which phone app enrolls the device and then shows the catalog, people, and city resources. How should the technician separate the productivity apps?
• A librarian installs an app from the public store, signs in with a city account, and the tablet registers with UEM. Which app did the librarian actually use to enroll?
• After Access, UEM, and Horizon are integrated, a clerk's Intelligent Hub catalog shows a SaaS tile, a native mobile app, an intranet link, and a Horizon desktop. What is Hub doing?
• The 311 help-desk script tells field staff not to hunt in the phone Settings app for the city GIS client. Where should those users look instead?
• A records clerk at a fat-client laptop needs to open an entitled city desktop pool. Which productivity app does the clerk launch?
• Assessors use Windows laptops, a few Macs, city iPads, and a browser kiosk in the lobby to reach the same Horizon desktop pool. What should the technician know about Horizon Client?
• A parks planner's remote desktop session uses Blast Extreme from the endpoint to the guest. Which pair negotiates that display protocol?
• A parks laptop shows Intelligent Hub with a city app catalog and, separately, Horizon Client for a full desktop session. How should those two productivity apps be treated on this exam?
• A permitting clerk at city hall must open an entitled Windows desktop that sits behind Horizon Connection Server and Unified Access Gateway. Which productivity app is the endpoint program that connects to those brokers?
• City attorneys must read Exchange mail, calendar, and contacts on iOS without using the consumer Mail app. Which Workspace ONE productivity app is the managed client for that work?
• Health-department inspectors use Workspace ONE Boxer for civic Exchange. Attachment and data-loss-prevention rules must follow that app. Where do those Boxer policies come from?
• A 311 dispatcher on an enrolled iPhone sees a new-mail badge and opens the city mailbox. Which productivity app is the user-facing Workspace ONE mail client they launch?
• County counsel forbids forwarding civic Exchange messages from phones to personal Gmail. Which control point enforces that email sharing restriction?
• Public-works crews need the internal work-order app on a phone to reach the civic LAN without putting the whole device on VPN. Which Workspace ONE productivity app provides that per-app path through Unified Access Gateway?
• Parks inspectors may use Tunnel only for Boxer and the city GIS app; personal Safari must stay off the civic LAN. What access model is that?
• A permitting inspector's managed work-order app on iOS cannot reach an internal REST API on the civic LAN. Workspace ONE Intelligence shows the device as compliant. Which product should the associate check first for that reachability path?
• Transit IT wants every packet on a rider-information tablet to enter the civic LAN through always-on IPsec. Why is Workspace ONE Tunnel the wrong product for that goal?