A transit technician almost standardizes TeamViewer for remote support of enrolled city phones. Which exam-era VMware product is the Workspace ONE remote-support offering?
Select an answer to reveal the explanation.
Short Explanation
TeamViewer is a neighbor's ladder. On this exam the VMware ladder for UEM phones is Workspace ONE Assist. Connection Server brokers desktops, NSX Intelligence is networking analytics, and App Volumes Manager assigns Windows packages.
Full Explanation
When a transit technician almost standardizes TeamViewer for remote support of enrolled city phones, the exam-era VMware Workspace ONE remote-support product to name is Workspace ONE Assist. At associate depth, identify Assist by name as the UEM-aligned remote-support offering rather than adopting an unrelated third-party tool as the civic standard without recognizing the VMware product on the exam blueprint. Horizon Connection Server brokers Horizon desktop and application sessions for entitled users; it is not the UEM remote-support client for phones. NSX Intelligence is networking analytics in the NSX family, not Workspace ONE endpoint remote control. App Volumes Manager assigns Windows application packages and writable volumes to users or computers and does not provide remote phone support for transit tablets. Exam caveat: product-naming questions expect Assist specifically; knowing TeamViewer exists in the industry does not make it the VMware answer on this VCTA-EUC exam. Operational check: in the city’s EUC runbook, list Workspace ONE Assist as the supported remote-support path for UEM-enrolled phones, confirm operators can launch Assist from the UEM-aligned workflow, and explicitly reject Connection Server, NSX Intelligence, or App Volumes Manager as substitutes.