AirWatch Cloud Connector is down in the civic data center. What should the associate expect?
Select an answer to reveal the explanation.
Short Explanation
Cloud Connector is the bridge to the directory, not the entire highway to SaaS. New AD names may not appear and CA-style jobs can stall, but phones that already enrolled can still check in to the cloud. It is not the Blast gateway and not NSX.
Full Explanation
AirWatch Cloud Connector is the directory and enterprise-systems bridge for SaaS UEM. When it is unavailable, new Active Directory users may not appear in UEM and some on-premises integrations fail. Already-enrolled devices can still check in to SaaS UEM because that path does not require ACC for every heartbeat. ACC is not Unified Access Gateway and does not carry Horizon Blast. NSX overlays are unrelated.