After hours, a locked library kiosk iPad needs support and no librarian is standing there. Which product can provide that unattended remote support when licensed and configured?
Select an answer to reveal the explanation.
Short Explanation
The kiosk is an empty room after closing time. Assist can still walk in when unattended support is licensed. Help Desk shadows VDI, Intelligence hangs a picture, and DEM does not unlock iPads.
Full Explanation
Workspace ONE Assist covers remote support of UEM-managed endpoints, including unattended scenarios when the feature is licensed and configured. A locked library kiosk iPad with no attendant is that case. Horizon Help Desk does not remote-control a phone or tablet. Intelligence widgets report; they do not take over the device. Dynamic Environment Manager applies Windows user-environment settings, not iOS unlocks.