Health-department policy requires an inspector to confirm a remote-support session before anyone views the phone. Which statement is correct?
Select an answer to reveal the explanation.
Short Explanation
Privacy is a locked door on the same hallway, not a different building. Assist is still the remote-support product; policy decides whether the inspector must knock first. Access SSO, Help Desk, and unenrolling the phone do not replace that tool.
Full Explanation
Health-department policy that requires an inspector to confirm a remote-support session before anyone views the phone does not change which product performs remote support. Workspace ONE Assist remains the Unified Endpoint Management remote-support product; session consent is a policy and configuration choice for attended support, not a reason to rename, skip, or replace the product with identity or VDI tools. Workspace ONE Access single sign-on authenticates users to apps and catalogs; it does not replace remote support of a phone screen. Horizon Help Desk is for VDI session assistance and is not the only tool that can respect mobile consent prompts. Removing MDM enrollment is not a prerequisite for an attended Assist session and would undermine the device management the health department still needs for compliance. Exam caveat: attended versus unattended Assist is configuration and licensing under civic privacy rules; Access SSO and Help Desk do not become Assist when consent is required, and unenrolling the device is the wrong privacy control. Operational check: enable attended consent for inspector phones, start Assist, confirm the inspector must approve before the screen is visible, end the session cleanly, and verify Access enrollment and UEM management remain intact afterward.