Inspectors say Intelligent Hub shows no new-mail badge. Which UEM email-stack component should the technician investigate first?
Select an answer to reveal the explanation.
Short Explanation
A missing mail badge is a doorbell problem, not a VPN problem. ENS is the doorbell in the UEM email stack. Tunnel, Help Desk, and DEM do not stamp that Hub count.
Full Explanation
When Intelligent Hub shows no new-mail badge, the UEM email-stack component to investigate is Email Notification Service, which supplies the notification and badging path to managed clients. Workspace ONE Tunnel is per-app VPN, not a mail badge engine. Horizon Help Desk does not badge Hub from VDI scores. Dynamic Environment Manager does not write iOS badge counts.