Mobile Devices (13%)

220-1201 · 39 questions

• A visitor pays by tapping a phone on a terminal. No browser opens and no network name is chosen. Which feature does the tap use?
• A field laptop has no Wi-Fi of its own. It gets online by joining a Wi-Fi network the technician's phone creates from its cellular service. Which phone feature is that?
• After a screen replacement, a laptop's fingerprint reader does nothing. The small cable at the reader is unplugged. Which reconnection restores the reader?
• When a laptop is seated on a desk unit, it gains HDMI, USB, and Ethernet, and the laptop charges. Which accessory is that unit?
• A phone charges through a small reversible oval connector. The cable is not the flat Lightning plug used on older phones. Which connector is this?
• A city lets staff read corporate mail on a personal phone only when the screen lock and device encryption match city policy. Which control enforces that?
• A laptop joins Wi-Fi only when the lid is held at certain angles. The antenna wire at the hinge looks pinched. Which part should be reseated or replaced?
• After the display bezel was opened, a laptop camera shows a black image. The small cable at the camera module is unplugged. Which reconnection restores the camera?
• A phone is about to download a large system update on the cellular network, and the plan's monthly data cap is nearly used up. Wi-Fi is available. What should the user do?
• A tablet's screen is built to track a pen, and the artist needs the pen that screen expects. Which accessory is that?
• A laptop lost both Wi-Fi and Bluetooth after the wireless card was removed during a repair. The antenna leads are still off the card. Which action restores the radios?
• Two phones a few feet apart exchange a contact only after both users confirm a pairing code on the screen. Which connection is that?
• A user signs into the same cloud account on a new phone and expects the contacts from the old phone to appear. The old phone is not here. Which feature does that?
• A phone has no SIM tray. The carrier's profile is downloaded onto the phone. Which identity is that?
• A laptop's only storage bay holds a 2.5-inch SATA drive. The owner wants a larger solid-state drive in that same bay. Which part fits?
• A nurse wants a headset for phone calls with no cable between the headset and the phone. Which accessory fits?
• An older phone charges through a small flat connector that fits only one way. It is not the oval reversible plug and not the Lightning plug. Which connector is it?
• A company must remove its mail and apps from a personal phone without deleting the employee's photos. Which control does that?
• A map application needs a phone's outdoor location. Cellular data is turned off, and the map still shows the phone's position. Which feature provides that position?
• Several keys on a laptop do nothing after a spill that has already dried. The display, the disk, and the battery are fine. Which part should be replaced?
• After the display bezel was opened, a laptop microphone records silence. The small cable at the microphone is unplugged. Which reconnection restores it?
• A laptop has no camera, and the user needs video on calls. Which accessory adds the camera?
• An older camera charges with a flat USB plug that is thicker than micro-USB, fits only one way, and is not oval. Which connector is it?
• Indoors, a phone cannot see GPS satellites, yet a map still estimates its location from the mobile network. Which feature provides that estimate?
• A laptop's built-in speakers are silent. Headphones plugged into the headset jack play audio normally. Which part is failing?
• A laptop battery no longer lasts through a meeting. The service manual lists that battery as replaceable, and the rest of the laptop works. Which part should be replaced?
• A laptop's trackpad surface is cracked, and clicks on it do nothing. An external mouse works. Which part should be replaced?
• A small desk unit adds USB and video ports to a laptop. It does not charge the laptop and the laptop does not seat into it. Which accessory is that?
• After a laptop display is replaced, Wi-Fi is weak in every position. The antenna leads were never moved onto the new display. Which action restores the signal?
• Contacts added on a phone never appear on the user's laptop. Both devices use the same account, and contact sync on the phone is turned off. Which change makes the new contacts appear?
• A salesperson adds appointments on a phone and expects them on a laptop that signs into the same account. The laptop is not in the room. Which feature does that?
• A laptop is slow with many applications open, and it has an empty memory slot. The manual says the memory is upgradable. Which part should be installed?
• A laptop's badge reader, which uses near-field communication, does nothing after the palm rest was opened. The small cable at the reader is unplugged. Which reconnection restores it?
• A phone shares its cellular data connection with a laptop through a USB cable. No Wi-Fi network is created. Which feature is that?
• A laptop's built-in camera stays black. Its cable is seated, and a USB webcam on the same laptop works. Which part should be replaced?
• A new headset cannot be paired until the phone is made discoverable. Once the phone is discoverable, the headset appears and pairs. Which step was required?
• A Bluetooth headset works beside the phone and disconnects when the user walks to the far end of a large warehouse. Which limit explains the disconnect?
• Two phones stand in the same spot. One joins the newer cellular generation the tower is offering. The other phone's radio does not support that generation and stays on the older service. Which limit explains the second phone?
• A laptop's internal Wi-Fi is dead. The antenna leads are seated, and a USB Wi-Fi adapter on the same laptop works. Which part should be replaced?