A new headset cannot be paired until the phone is made discoverable. Once the phone is discoverable, the headset appears and pairs. Which step was required?
Select an answer to reveal the explanation.
Short Explanation
The headset could not see the phone until the phone was willing to be found. You turn on discoverable mode. A payment tap, a new cellular card, and satellite location do not put the phone on the headset's list.
Full Explanation
Bluetooth pairing requires the phone to be discoverable, or to otherwise accept the new device, before the headset can see it. The headset appeared as soon as the phone was discoverable, so that step was the one required. Near-field communication is a separate tap. It is not required before a Bluetooth headset can pair. A SIM is the cellular identity. Replacing it does not turn on Bluetooth discovery. GPS provides location. It does not list nearby headsets. Exam caveat: leave discoverable mode on only while you pair. A phone that stays discoverable is easier for nearby devices to request. Operational check: pair the headset, turn discovery back off, and confirm a call still plays through the headset. Record the result on the ticket.