A salesperson adds appointments on a phone and expects them on a laptop that signs into the same account. The laptop is not in the room. Which feature does that?
Select an answer to reveal the explanation.
Short Explanation
The appointments live with the account, so the laptop picks them up when it signs in, even though it is somewhere else. You are using calendar synchronization. A short-range radio, a tap, and a cellular card do not carry the calendar to a laptop that is not here.
Full Explanation
Cloud synchronization keeps the calendar with the account and updates the laptop when that account signs in. The laptop is not in the room, so a local transfer is not how the appointments arrive. Bluetooth needs the laptop nearby. It cannot reach a machine that is elsewhere. Near-field communication is a tap between devices that are present. It does not cross to another site. A SIM identifies the phone to a carrier. It is not the salesperson's calendar store. Exam caveat: the laptop has to sign into the same account that holds the appointments. A different account syncs a different calendar. Operational check: add a test appointment on the phone, sign in on the laptop, and confirm the appointment appears. Add a test appointment on the phone and confirm it appears on the laptop. Note the result on the ticket. Sign the laptop into the same account before you call the sync broken.