An older phone charges through a small flat connector that fits only one way. It is not the oval reversible plug and not the Lightning plug. Which connector is it?
Select an answer to reveal the explanation.
Short Explanation
The plug has a top and a bottom, and it is the small flat one, not the oval that flips and not the paddle you remember from other phones. You are holding micro-USB. The reversible oval, the Lightning paddle, and the older chunkier mini plug are different ports.
Full Explanation
Micro-USB is the small flat charge connector that only seats in one orientation. The phone is not using the oval reversible USB-C plug and not using Lightning, so micro-USB is the connector. USB-C is the oval reversible plug the stem already ruled out. Calling it the flat one-way connector swaps the two shapes. Lightning is the flat reversible plug associated with older Apple phones. The stem says this connector is not Lightning, and Lightning is reversible rather than strictly one-way in the way micro-USB is. Mini-USB is larger and thicker than micro-USB. It is the older of the two, not a smaller flatter port. Exam caveat: forcing a micro-USB plug upside down bends the tongue inside the phone. If it does not seat, flip it once rather than pushing harder. Operational check: fit a known micro-USB cable, confirm it charges, and confirm it will not seat upside down. Flip the plug once if it resists. Do not force it upside down. Confirm the cable will not seat upside down before you close the ticket.