Two people on the library-catalog ART need a facilitated conversation; the rest of the train does not. How should the Scrum Master / Team Coach scope the strategy?
Select an answer to reveal the explanation.
Short Explanation
Two librarians in a jam do not require a city-wide summit. Scope the help to the people who are actually in the conflict. An ART-wide show turns a private problem into a spectacle.
Full Explanation
Conflict strategy should cover the actual parties. When only two people on the library-catalog ART need a facilitated conversation, a small, targeted design fits. ART-wide offsites, restarting PI Planning, and public newsletters over-scope the intervention and can harm trust. The Scrum Master / Team Coach matches scope to the analysis, not to a desire to look busy at train level.