The water-shutoff-notice team splits the difference to half the warning days, and both sides still hate the result. What should the Scrum Master / Team Coach coach next?
Select an answer to reveal the explanation.
Short Explanation
Meeting in the middle of the river still drowns both hikers. Half the warning days pleased nobody because nobody's interest was served. Split-the-difference is not the same as solving.
Full Explanation
Unprincipled compromise—splitting warning days in half—often leaves both interests unmet. Interest-based problem-solving looks for options that satisfy needs such as resident due process and operational collection, which may not sit on the arithmetic midpoint. Declaring victory, freezing a director's number, or parking leftover days as a stretch objective hides that failure. The Scrum Master / Team Coach returns the water-shutoff team to interests and better options.