Two teams on the transit ART each demand the same release window. Dates are the positions; rider communication and rollback safety are the interests. What should the Scrum Master / Team Coach do?
Select an answer to reveal the explanation.
Short Explanation
Two buses cannot occupy the same barn door at 5 a.m.—unless you invent staggered doors, a holding lane, or better rider notice. The calendar date is the position; communication and safe rollback are the interests, so invent options that serve those rather than handing out a trophy date.
Full Explanation
Interest-based problem-solving invents options that satisfy interests rather than declaring a single winner on a positional date. Rider communication and rollback safety can be served by sequenced releases, shared comms, or extra rollback rehearsal—not only by owning Saturday. First-come awards, canceling both, or a CIO email skip that conversation. The Scrum Master / Team Coach keeps the transit teams on interests and option generation.