The Product Owner on the housing-voucher team keeps adding "just this one" mid-iteration, and developers erupt. What is the source of the conflict?
Select an answer to reveal the explanation.
Short Explanation
"Just this one" in the middle of the sprint is cutting in line at the permit window. People snap because the agreement about WIP and change got ripped, not because they hate voucher holders. Repair the agreement.
Full Explanation
Broken agreements about change and WIP are a conflict source. Mid-iteration "just this one" adds on the housing-voucher team violate the team's working agreements and overload, which is why developers erupt. That is not resistance-to-residents and not a citywide voucher-count fact gap. The Scrum Master / Team Coach names the broken agreement and coaches the Product Owner and team to restore WIP policy rather than treating it as an RTE ceremony problem or a staffing purge.