Tempers rise on the jail-visitation team; the coach calls a short pause and returns with a talking-token. How should that be judged?
Select an answer to reveal the explanation.
Short Explanation
A short pause with a talking-token is a firebreak, not a retreat. Tempers on the jail-visitation team need a structure so the issue can come back into the room. Endless avoidance is the problem; a timebox is a tool.
Full Explanation
A timeboxed pause and a simple speaking structure can improve conflict. Endless avoidance cannot. The Scrum Master / Team Coach on the jail-visitation team uses the pause so people can return able to listen. Treating any pause as flight, or reserving pauses only for the RTE, misunderstands structured de-escalation.