A coach of the parking-permit team immediately takes sides in a design argument. What should the coach do instead?
Select an answer to reveal the explanation.
Short Explanation
Jumping in as the judge turns a parking-permit design argument into a courtroom. The coach's job is the process, not the verdict—unless someone is actually getting hurt. Pick a winner in minute one and the team stops thinking.
Full Explanation
The Scrum Master / Team Coach facilitates the conflict process rather than instantly picking a winner, unless harm or safety requires otherwise. Immediate side-taking on the parking-permit team trains people to lobby the coach instead of inspecting the design. RTE rulings and earned-value scoring of each side make the same mistake with more ceremony.