A senior inspector on the food-safety team states positions as if they were facts. What should the Scrum Master / Team Coach coach?
Select an answer to reveal the explanation.
Short Explanation
A position dressed up as a fact is a closed door. Observations plus a check—what might be missing—leave the door open. The food-safety inspector can still have a strong view without pretending it is physics.
Full Explanation
Speak in observations and checkable assumptions; do not disguise positions as facts. The Scrum Master / Team Coach coaches the senior inspector to use "I" observations so the food-safety team can test the claim. Unquestioned "facts," citation-only combat, and RTE-published positions freeze the conflict. Checking assumptions keeps the issue inspectable.