After a heated PI breakout on the snow-desk ART, the coach forces a "we all agree" close. What should the coach do instead?
Select an answer to reveal the explanation.
Short Explanation
"We all agree" after a shouting match is a sticker on a cracked windshield. Name the leftover disagreement and the next step. Fake harmony just postpones the snow-desk fight until it is more expensive.
Full Explanation
Productive conflict can end with named disagreement and a next step. Forced consensus after a heated PI breakout teaches people to stay quiet. The Scrum Master / Team Coach names what is still unresolved and how the snow-desk group will continue, rather than closing with false harmony. Canceling the conversation or asking the RTE to declare a winner skips that close.