Queues in front of the open-data and civic-engagement ART test environment grow without a policy, so civic apps wait days for a slot. What should the RTE do to optimize flow?
Select an answer to reveal the explanation.
Short Explanation
An unstaffed permit window with a line around the block is not being helpful. Cap how long that test-environment line can get. Unmanaged queues are just delays wearing a polite name.
Full Explanation
Queue time often dominates flow time. SAFe flow optimization includes managing queue length in front of constraints so wait does not grow without limit. For the open-data and civic-engagement ART, an explicit policy on test-environment queue size—and what happens when it is full—is the RTE-level response. Hiding or stuffing the queue conceals the bottleneck.