Throughput of passenger-operations features collapsed on the airport operations digital ART while WIP rose sharply, and nobody connected the two charts. How should the RTE read those signals together?
Select an answer to reveal the explanation.
Short Explanation
Picture a taxiway packed with planes that never take off. More work started plus fewer landings is not hustle—it is congestion. Read WIP and throughput together or the ART will cheer a traffic jam.
Full Explanation
Flow metrics must be interpreted as a set. Rising flow load (WIP) with falling throughput typically lengthens flow time and signals overload or a hidden constraint. Isolated “started work” charts can look busy while the airport operations digital ART delivers less. The RTE should surface the combined signal and coach a WIP or constraint response rather than treating either metric in isolation.