The school-district student-information ART dashboard tracks completions but ignores how much work is currently in process. Which flow metric is missing?
Select an answer to reveal the explanation.
Short Explanation
A dashboard that only counts report cards printed and ignores the stack still on teachers' desks is missing the pile. Flow load is that pile—WIP—and it is a core flow metric. Completions without load hide the jam in the student-information ART.
Full Explanation
Flow load measures work in process and is a core SAFe flow metric because excess WIP typically lengthens flow time and hides bottlenecks. A student-information ART dashboard that tracks only completions cannot show whether the system is overloaded. The RTE adds flow load so leaders can see current inventory of work, not just output. Release counts, business value scores, and happiness surveys do not measure WIP.