The county elections systems ART taped last year's value stream map in the war room and has not revisited waits, even though a new vendor certification step doubled calendar time. How should the RTE treat the map?
Select an answer to reveal the explanation.
Short Explanation
Last year's trail map after a new fence went up will walk canvassers into a dead end. Value streams change when vendors and certifications change. Keep the map alive or it is just wallpaper.
Full Explanation
Keep value stream understanding living on the county elections systems ART so new waits, such as vendor certification that doubled calendar time, stay visible. Mapping is ongoing input to improvement, not a laminated one-time poster. Freezing the baseline so it never drifts encodes a false picture. Archiving after certification because streams are "seasonal and static" ignores structural change. Replacing mapping with a RACI updated only after each general election is too coarse for flow physics. Exam caveat: baseline photos are useful history; they must not replace the current map. Operational check: update the map when vendor certification or similar waits appear, retarget experiments, and review the living map in ART Sync so election systems remain trustworthy for the public. In municipal and civic service contexts, record the rationale in the ART working agreements or improvement backlog so future PIs preserve the control, and re-validate after the next Inspect and Adapt against resident-facing outcomes rather than activity theater. Confirm owners, success measures, and a re-check date so the practice remains inspectable. In municipal and civic service contexts, record the rationale in the ART working agreements or improvement backlog so future PIs preserve the control, and re-validate after the next Inspect and Adapt against resident-facing outcomes rather than activity theater. Confirm owners, success measures, and a re-check date so the practice remains inspectable.