The public-health immunization registry ART debates new tools and extra testers, but nobody can show where shots-record changes actually wait. What should the RTE introduce first?
Select an answer to reveal the explanation.
Short Explanation
Shopping for tools before mapping waits is like ordering new ambulances without knowing which intersection the stretcher actually sits in. Current-state mapping shows where shots-record work idles. See the delays before buying a remedy.
Full Explanation
Development value stream mapping starts with the current state so processing time, wait time, and handoffs become visible. Without that picture, new tools, extra testers, or a Gantt overlay guess at the constraint. Future-state design is premature until the ART can point to where immunization-record changes actually stall. The RTE introduces current-state mapping first so later experiments target real delays.