The city permits portal ART's measure-and-grow cadence is owned solely by Human Resources, and ART leaders skip the competency reviews because they treat them as a staffing exercise. What should the RTE do?
Select an answer to reveal the explanation.
Short Explanation
Parking measure-and-grow in HR is like letting payroll run the fire drill. Competency scores are fuel for how the permits ART works, not a folder in a personnel cabinet. The people who run the train have to sit in the review.
Full Explanation
Engage the RTE and ART leaders in measure-and-grow for the city permits portal ART so growth stays an ART operating concern, not an HR-only file. Competency reviews aim coaching, impediment removal, and PI improvement work. Leaving ownership solely with HR invites leaders to skip reviews as staffing exercises. Moving assessments into individual performance appraisals personalizes what should be system growth. Canceling measure-and-grow until HR rewrites every job description freezes improvement. Exam caveat: HR may support facilitation logistics; they should not own the operating interpretation alone. Operational check: put RTE, Product Management, System Architect, and Business Owners on the assessment review agenda, convert findings to ART improvement work, and stop treating scores as personnel-cabinet contents divorced from resident permit outcomes. In municipal and civic service contexts, record the rationale in the ART working agreements or improvement backlog so future PIs preserve the control, and re-validate after the next Inspect and Adapt against resident-facing outcomes rather than activity theater. Confirm owners, success measures, and a re-check date so the practice remains inspectable.