The county elections systems ART measures only delivery output and never competency growth. What balance should the RTE restore?
Select an answer to reveal the explanation.
Short Explanation
Shipping ballots is not the same as growing the crew that prints them. Measure-and-grow looks at outcomes and at whether the ART is getting better at flow, alignment, and other competencies. Track only output and the elections train can look busy while its skills stay stuck.
Full Explanation
Restore competency growth alongside delivery outcomes on the county elections systems ART so the train improves how it works, not only what it shipped. Measure and Grow spans outcomes, flow, and competency. Output-only measurement can look busy while skills stay stuck. Competency surveys alone that pause delivery measures are equally incomplete. A vendor uptime report substitutes neither ART outcomes nor competency growth. Exam caveat: election-night features matter; the error is treating them as the sole signal. Operational check: pair release and predictability metrics with a competency reassessment plan each few PIs, and fund at least one growth item beside features so election systems remain trustworthy for the public. In municipal and civic service contexts, record the rationale in the ART working agreements or improvement backlog so future PIs preserve the control, and re-validate after the next Inspect and Adapt against resident-facing outcomes rather than activity theater. Confirm owners, success measures, and a re-check date so the practice remains inspectable. In municipal and civic service contexts, record the rationale in the ART working agreements or improvement backlog so future PIs preserve the control, and re-validate after the next Inspect and Adapt against resident-facing outcomes rather than activity theater. Confirm owners, success measures, and a re-check date so the practice remains inspectable.