Problem statements at the parks reservation and facility ART Inspect and Adapt stay vague, such as "communication is bad." What should the RTE coach?
Select an answer to reveal the explanation.
Short Explanation
"Communication is bad" is fog, and you cannot five-why a fog bank. Name something you could photograph: shelter permits sit two days in a shared inbox before a ranger sees them. Then the workshop has a trail to follow.
Full Explanation
Effective problem-solving starts with a crisp, observable statement of the gap, often with who is affected, where it appears, and how it is measured. Vague slogans cannot be analyzed with fishbone or five-whys techniques and drift into personal blame. The RTE coaches the parks ART to write problem statements the workshop can investigate and later test with an improvement story.