Shared services are unavailable during the municipal utilities billing ART Innovation and Planning (IP) iteration just when teams need integration learning on the meter-to-cash interface. What should the RTE plan?
Select an answer to reveal the explanation.
Short Explanation
Nobody can practice hooking the meter to the billing engine if the interface folks are dark all week. Book that capacity when the IP calendar is built. Surprise unavailability is how learning becomes a slide.
Full Explanation
IP often includes integration experiments, education, and Inspect and Adapt work that depends on shared services or specialists. Those people must be planned, just as they are for PI Planning. For a utilities billing ART, meter-to-cash learning fails if the interface service is absent. The RTE coordinates that capacity in advance rather than discovering the gap mid-IP.