Leaders are ready to launch the municipal utilities billing ART but have not named an RTE, Product Management, System Architect, or Business Owners. What create-ART step is missing?
Select an answer to reveal the explanation.
Short Explanation
A billing train with no engineer, no product, no architect, and no Business Owners is a locomotive without a crew. Name the seats before the first PI Planning. Self-organizing the whole ART in the room is not a staffing strategy.
Full Explanation
Creating an ART includes staffing key roles: RTE, Product Management, System Architect/Engineering, and Business Owners, along with teams and Scrum Master/Team Coach and Product Owner roles. Leaving those unnamed forces PI Planning to invent governance in real time. A scheduler-only model and delayed Business Owner identification also skip this step. Role staffing is a launch prerequisite on the utilities billing ART, not a later decoration.