While facilitating a 911 CAD/RMS integration ART design workshop that requires neutrality, the RTE begins arguing for a preferred vendor architecture. What should the RTE do?
Select an answer to reveal the explanation.
Short Explanation
If the facilitator is also the lead salesperson for a CAD vendor design, the room is not facilitated—it is lobbied. Neutrality means holding the process, not the pet architecture. Step back, hand the argument to the people who own the design, and run a fair process for 911.
Full Explanation
When the session contract requires neutrality, the facilitator must not become the primary advocate. RTE opinions on architecture belong in a participant role, with a different facilitator, or after the process is complete. Continuing to advocate, awarding a vendor, or laundering a preference as consensus all breach that contract. Restoring neutrality protects trust on the CAD/RMS ART.