Virtual sessions for the wastewater SCADA modernization ART devolve into muted cameras and a single speaker. Which facilitation techniques should the RTE apply?
Select an answer to reveal the explanation.
Short Explanation
A muted SCADA call with one voice is radio, not a workshop. Polls, breakout rooms, and a board everybody can see put hands back on the work. Virtual is not the problem—passive format is.
Full Explanation
Virtual engagement techniques include polls, breakouts, and shared collaboration boards that make thinking visible. Audio lectures, interaction bans, and one-way slide decks increase passivity. The RTE designs the wastewater SCADA session so people must contribute in small groups and on a common board, not only listen. Those tools restore facilitation, not just attendance.