1:1 coaching on the social-services eligibility ART produces only safe, empty answers because people fear being blamed in ART Sync. What should the RTE treat as the coaching precondition?
Select an answer to reveal the explanation.
Short Explanation
You cannot coach a locked door. If eligibility workers think ART Sync is a blame session, 1:1s fill up with polite fog. Fix the safety—no ridicule, no surprise blame—then coaching questions have somewhere to land.
Full Explanation
Psychological safety is a precondition for coaching: people will not disclose real impediments or try new behaviors if they expect punishment. More sessions, recorded transcripts to leadership, and exams do not create that condition. The RTE should model and protect respectful, blame-aware forums on the eligibility ART so coaching conversations can be truthful. Safety first, then inquiry.