Coaching notes on the court case-management ART list only defects in Scrum Master facilitation and never mention what already works. What should the RTE change?
Select an answer to reveal the explanation.
Short Explanation
If every coaching note on the court ART reads like a punch list, people hide. Strengths-based coaching still names the gaps, but it starts from what already works so the person has something to build on. Fix the wobbly wheel without pretending the rest of the cart is scrap.
Full Explanation
Strengths-based coaching balances development areas with evidence of effective behavior. Deficit-only lists reduce psychological safety and make people defend rather than experiment. Throughput-only grading and public defect rankings are not coaching techniques. Naming strengths gives the case-management ART Scrum Masters a concrete base to reuse while they work the gaps.