A bank wants an agent that opens a card-replacement case and fills the required fields from the customer's request. It should not research unrelated products. Which design fits?
Select an answer to reveal the explanation.
Short Explanation
Opening one replacement case with the form filled in is a single errand. You want a task agent that creates that case and stops. A nightly sweep that replaces every card in the portfolio is a different assignment, and so is a market survey that opens nothing.
Full Explanation
A task agent completes one defined action. Opening the card-replacement case and filling the required fields from the customer's request is that action, and the bank has excluded a general look at unrelated products. A research agent that surveys card products across the market and does not open a case studies a catalog the request did not ask for, and the customer still has no case. A prompt-and-response agent that defines the word replacement and leaves the case unopened answers a vocabulary question and skips the write into the case system. An autonomous agent that orders a new card for every account each night expands one customer's request into a portfolio action nobody authorized. The fields should come from the request in front of the agent, not from a guessed product comparison. Exam caveat: a task agent can confirm the case number back to the customer, and that confirmation is not a research assignment. Operational check: submit one replacement request in a test book and confirm the case exists with the required fields filled and that no other account was touched.