A city parks inbox receives free-text emails about fallen limbs, locked restrooms, and noisy events. Staff want each message routed to the right crew from the wording alone. The emails are not photos and not voice mails. Which capability should they use?
Select an answer to reveal the explanation.
Short Explanation
Think of a dispatcher reading the email and sending the right crew. Fallen limbs, locked restrooms, noisy events: the wording is the clue, so that is natural language processing. A subject line is still text, not a photo, and a maybe-later phone call does not make today's inbox a speech job.
Full Explanation
Natural language processing interprets human-language text, which is how an inbox routes free-text emails from their wording. A subject line is still text, not pixels, so computer vision is the wrong capability. A possible future phone call does not make today's emails a speech job. Park-map images are not the messages being routed.