Building inspectors' rugged phones show as unsupervised in the UEM console. What should the operator confirm first?
Select an answer to reveal the explanation.
Short Explanation
Unsupervised in the console is a "is this phone even checked in?" question. Confirm MDM enrollment and device compliance before worrying about Boxer or a VDI client.
Full Explanation
Device management answers whether a civic endpoint is enrolled, configured, and compliant. An unsupervised or unmanaged status is an MDM enrollment and compliance check, not a mail-app install check. Horizon Client and App Volumes writable volumes are desktop-delivery features and do not enroll a rugged phone.