A clerk is in the correct Active Directory group but still cannot see the intranet app in Intelligent Hub. What should the operator verify?
Select an answer to reveal the explanation.
Short Explanation
AD is the hallway; Access assignment is the door badge. Sitting in the group is not enough if Access never entitled the intranet app.
Full Explanation
Hub catalog visibility for Access-published apps depends on Access assignment, including approval or entitlement flags. Directory group membership is necessary but not sufficient when the app is not assigned or is waiting on approval. Horizon pool entitlement and NSX do not publish that SaaS Hub icon. Associate operators verify Access assignment next.