City Active Directory sync looks stale. Where should the operator check directory and connector health?
Select an answer to reveal the explanation.
Short Explanation
The connector's heartbeat lives in Access, not on the device inventory. If AD looks stale, open the Access console, not the tablet list.
Full Explanation
Directory and Access Connector status are Access console elements. The UEM Devices dashboard shows endpoints, not connector health. Horizon Help Desk and Intelligence widgets do not replace the Access connector status view. Associate operators check Access when the ticket is directory or connector health.