A public-works inspector installed a look-alike "hub" from an unofficial store and cannot enroll the city tablet or open the catalog. How should the EUC operator assist?
Select an answer to reveal the explanation.
Short Explanation
A knock-off name badge does not open city hall. Enrollment and the catalog ride on official Intelligent Hub, so yank the look-alike, put the real Hub on, and enroll.
Full Explanation
Workspace ONE Intelligent Hub is the official client for MDM enrollment and the Hub catalog. A sideloaded look-alike from an unofficial store cannot complete city enrollment or present assigned apps. App Volumes packages Windows applications for Horizon desktops, Horizon Help Desk is session support, and NSX overlays are not an enrollment method. Associate assistance is remove the fake client, install official Hub, and enroll.