A shared library kiosk enrolled under a staging account instead of the branch user, so branch profiles never land. What should the operator do?
Select an answer to reveal the explanation.
Short Explanation
The kiosk checked in wearing a staging nametag, so the branch locker never opened. Fix who owns the enrollment, then put the device in the library-branch group. Mail Dashboard and App Volumes will not retag that Apple kiosk.
Full Explanation
Devices enrolled to a staging user inherit that user's assignments, not the intended library-branch payloads. The operator verifies the enrolled user mapping and corrects the assignment group so branch profiles can deploy. Horizon entitlements, NSX transport nodes, and App Volumes writable volumes do not remap a UEM enrollment user.