A technician re-enrolled a courts tablet without deleting the old record, leaving duplicates. What is the inventory-maintenance fix?
Select an answer to reveal the explanation.
Short Explanation
Two nameplates on one tablet is a stale record, not a feature. Delete the leftover UEM row. Do not invent a second Hub user or an App Volumes bandage, and do not wait for a magic merge that the operator is supposed to do.
Full Explanation
Re-enrollment without removing the previous device record creates duplicates. Inventory maintenance is to delete the stale record so one device maps to one inventory row. Extra Hub users and App Volumes writables do not merge UEM device records. Operators must not assume automatic merge as the maintenance step.