A clerk needs a mapped civic printer at Windows logon. Why is DEM Console the right place rather than Horizon Console?
Select an answer to reveal the explanation.
Short Explanation
A printer map is a DEM desk accessory, not a Horizon pool badge. Horizon Console entitles who gets a desktop; DEM Console says which printer shows up when they sit down. Mail dashboards and Intelligence widgets do not hang printers on a Windows session.
Full Explanation
Dynamic Environment Manager stores printer mappings as user-environment settings in the DEM Console. Horizon Console entitlements grant access to desktop pools; they do not replace DEM printer maps. The Workspace ONE Mail dashboard and Intelligence are UEM and analytics surfaces and do not publish Windows printers into a Horizon session.